Ya know, those who think that being an owner/operator in trucking is all fun and games, you are dead wrong. Oh, when all goes well it can be one of the most beautiful careers and business opportunity but when shit hits the fan… it can be the worst experience ever.
Besides obviously dealing with other motorists, which can give you much grief and can actually make you lose money with their actions, you also have to deal with; bad customers, incompetent or rude dispatchers, unruly plant personnel, greedy bankers, breakdowns, incompetent mechanics, overcharging garages, and the list can go on almost endlessly.
I recently have some issues with my current customer. They have changed their business practices but have refused to modify the contract to match those new factors. This mean that doing city work (AKA making multiple pick-ups, then delivering them to a distribution warehouse, switching multiple trailers around, then coming back, etc) has become a break-even deal for me. It pays the truck bills (very barely) but we basically work for free. That means there’s not enough left for a salary. The worst thing is that they acknowledge the problem but don’t wan’t to fix it. There’s lots of ragheads to take over, if anything.
Due to my returning health issues and various medical tests I must attend to, my father went for one of his occasional half-week trucking runs. Yesterday, the customer started pulling crap again. They verbally fought, insults were slung, and I had to go through 90 minutes of phones calls while I tried to sort things out. The last time it happened I ended up with a $200 cellphone bill. I thought we came to an arrangement when I hung up yesterday but the customer is now making my father (and the truck) sit on purpose. Valuable time is being lost. A major maintenance to be performed postponed. Fucked up the entire schedule. Meaning that I won’t be able to squeeze in a run on my own in between my medical appointments. No dough, no fun.
Anyhow, they’ll probably make him sit until late afternoon just so he gets caught up in very nasty Labor Day weekend Friday gridlock in the GTA. This leaves us both with very sour tastes in our mouths. I’ve dropped customers for less than this. Lack of respect plus purposely toying with another’s net revenue and family life are things I do not tolerate. I think it’s due time I find another customer for my business. What bad timing though; summer is ending, I might have to go through surgery, my project entered a very costly phase, the truck keeps breaking down so funds are low… what else? Damn, I don’t want to think about it right now.
Trucking business. How lovely!